Daily SearchCast, September 5, 2006: ChaCha, Yahoo Answers In The UK & Searching With Humans; Foiling The Phone Tree, New Netscape Search & More!

Today's search podcast covers a new search engine ChaCha hoping that human power will make the difference; Yahoo Answers getting a UK launch and promotion to cover its own people power; a search engine to foil voice response systems; Netscape Search gets community news power & more.

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Stories Discussed In The Show

  • Why no one comments on Danny Sullivan's new blog
  • Mistakes that (some) podcasters make
  • Reminder :: Search Pulse Live Tonight at 5pm(EST)
  • My Multimonitor Setup: Three Screens For One Computer
  • New Engine 'ChaCha' Offers Real-Time Answers From Live 'Guides'
    Part Wikipedia, part Yahoo Answers and part About.com, ChaCha is a new search engine with a compelling hook – real-time results from human beings. The site launches (in "Alpha") today and offers users two ways to search: traditional algorithmic results or help from live "guides." Users interact with guides via an embedded instant messaging window in the search results page....
  • Yahoo Answers Launches In The UK
    The Guardian Unlimited reports that Yahoo, today, launched the Yahoo Answers product in the UK. The UK version is now available at http://uk.answers.yahoo.com/ and is also available on the left hand navigation of Yahoo UK's home page. Reportedly, Yahoo will be launching a campaign around the Answers product in the that is the "largest advertising campaign in Britain since the dotcom boom."...
  • Jatalla
  • Google's Click To Call In UK
    I reported yesterday that Google seems to have launched Click To Call in the UK. A search on jet2 should bring back an ad from Directline Holidays with a green phone, clicking on the phone will allow you to enter your phone number for a call back from that advertiser. Click to call was launched by Google in the US in February 2006. I have screen captures and more details at the Search Engine Roundtable....
  • Bringo Click To Call Service Attempts To Help Consumers Foil Voice Response Systems
    If you're a credit card issuer, a cell phone carrier or an airline you use IVR (interactive voice response) phone trees to resolve calls and avoid sending what you deem to be unnecessary calls to your call center. Live agents are expensive. But almost every consumer hates dealing with IVR systems. They're often frustrating, don't resolve issues and delay what consumers ultimately want, which is to talk to a live customer service agent....
  • Google Says They Will Give Brazil Orkut Data
    The Washington Post reports that Google will give over the Orkut data of specific users including; IP addresses with time and date stamps that can help trace a specific user and registration information including names and e-mail addresses. This comes after Brazil gave Google 15 days to comply or else be fined $23,000 per day....
  • YouTube Hires Yahoo's Treasurer, Gideon Yu
    TheStreet.com reports on a Wall Street Journal story that YouTube has hired away Yahoo's Treasurer, Gideon Yu. Gideon Yu is to begin working at YouTube this month, Yahoo said he "is taking advantage of what's a good career opportunity for him to step up to another level."...
  • Speakers Wanted For SES Multimedia & Mobile Edition 2006
    I've still got openings on a few panels for our SES Multimedia & Mobile Edition 2006 show this October in Los Angeles. In particular, I'm looking for those involved with mobile SEO, though I also have a space on our video SEO, image SEO and possibly the podcast SEO sessions. More details are here. Pitches are being taken through Thursday, September 7 (IE, get them to me before Friday, September 8)....
  • Google Opens Tesseract OCR Software
    The Google Code Blog announced that Google has "re-released" the Tesseract OCR software to the open source community. OCR, optical character recognition, is the technology for converting text on a physical paper into computer based text. So if you have a ton of papers you typed up in your college days and you want them stored in digital format, you can use OCR to translate those documents for you....
  • Whupped by Microsoft, Corel takes on Google
  • Netscape Search Inserts Netscape News Above Web Results
    What's this? Netscape Search has changed? So says Netscape's Jason Calacanis. What's new? From what Jason says and I can see, the big difference is that there's a new "Netscape.com results" section at the top of the page that shows you top voted stories from the Netscape community news service....
  • Google's Adam Lasnik & Optimizing For Google Classes - $30
  • Google Maps Package Tracking

Comments (2)

Robbin [TypeKey Profile Page]:

Looks like I owe you thanks a few times over - thanks for fixing your comments, thanks for double linking to my posts about you, and thanks for making the show easier to listen to.


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